However, I am not so amused that when I asked (quite politely!) about their guidelines so that I could comply with them, I was told "We do not provide information about the inner workings of our company. I hope you'll understand our position."
I noticed that the categories on one of my book's pages -- Spoil of War: An Arthurian Saga, B004UH7Z7U -- are both showing up as Erotica on the page, although in my KDP Bookshelf selection they are checked as:
Fiction: Historical Romance
There is also a Fiction: Erotica tag showing up under "Similar Items By Subject" on the book page.
Can you please change the book page category and similar items tags to the Historical Fiction and Historical Romance tags as input? The book has mature content, but it is NOT erotica. In fact, readers looking for an erotic read would be quite disappointed to find this title in their search.
I appreciate your timely help in this matter on both the US and UK sites.
Thank you for your email.
The following titles contain adult content that is not appropriate for general viewing because it either contains nudity or depicts or simulates a sexual act. It is Amazon’s policy to filter adult products from broad searches and your title will continue to be filtered in these search results.
Spoil of War: An Arthurian Saga B004UH7Z7U
To which I queried:
Thank you for your reply, [redacted customer service name].
May I inquire as to what the policy is concerning nudity? I'm assuming this title is being filtered because of the cover image. The cover doesn't depict or simulate a sexual act. The two models in the image are nude but they are photographed above the hips and the female's breasts are in their entirety covered from sight. This is little different from how nudity is dealt with on network television. Where does the cover cross the line into an erotic image, please?
Thank you for helping me understand your policy so I can take steps to comply.
And Amazon's reply:
We do not provide information about the inner workings of our company. I hope you'll understand our position.